I found a bug. How do I report it?
If you believe you encountered a bug while playing War Robots, please report it by contacting us: select an appropriate type of your request when submitting a ticket. Don't forget to add any screenshots/video along with a detailed description of the bug:
- What exactly makes it a bug?;
- Steps to reproduce the bug;
- Frequency of its occurrence;
- Time and date of the incident specifying your time zone.
In case you're going to fill a ticket by e-mail, please add the following as well:
- Your game id;
- Your device model (or specs if you're playing on PC);
- Operating system of your device;
- Whether your device is jailbroken or rooted;
- Whether you're playing on an emulator or not.
If the issue is easily reproducible, it would be super helpful if you could show what bug it is in a custom game and make a video recording of it.
Thanks for your help in making War Robots better.
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