An item is missing on my game account

If you have logged into the game and noticed that one of your robots, weapons, or other items is missing, please first check the following:

  • The item may have been unequipped or moved to another hangar
  • The item may have been sold
  • The item may have been assigned to a different loadout

Please also keep in mind that certain items, such as mothership turrets, are considered consumables and are permanently destroyed once unequipped.

If none of the above applies to your situation, please submit your request from this article and include the following details:

  • The exact item(s) missing
  • Approximate date and time when the issue occurred
  • The last time you recall using the item(s)


Still have questions?