This guide will help you restore a lost War Robots account on your own, provided that you are not switching to a new device with a different operating system (OS). 

On iOS-devices, War Robots progress is saved via Game Center and MY.GAMES ID game service networks. If your game account was linked to your Apple ID through Game Center or to a MY.GAMES account before the loss,  you can recover it by logging into Game Center with the correct Apple ID or the correct My.GAMES account (the one you synced your game profile with):

 

Game Center:

1. To log in to your Apple ID via Game Center: Device Settings → Game Center → toggle on;
2. Launch War Robots and proceed to the in-game Settings menu;
3. In the "General" tab scroll down to the "Authentication" section, then tap "Switch Account";
4. Choose Game Center as your authorization method;
5. If your game profile was connected to the same Apple ID prior to the loss, you’ll be prompted to load your progress. 

MY.GAMES ID:

1. Launch War Robots and proceed to the in-game Settings menu;
2. In the "General" tab scroll down to the "Authentication" section, then tap "Switch Account";
3. Choose "Server Authorization" as your authorization method;
4. If your game profile had been connected to the same MY.GAMES account prior to the loss, you’ll be prompted to load the progress. 

I still can’t do it.

If that didn’t work, you either logged in with a different Apple or MY.GAMES account or your game account was not linked to a service network account. We’ll do our best to help you out. Please provide the following information so that we could locate your lost game profile in the system:

1. The exact nickname and/or your in-game ID (six digit ID from the game menu) of the lost profile;
2. Platform of your device (iOS/Android/Amazon/Steam/MGLauncher). If you’re trying to transfer your progress from one platform to another, it’s not currently possible;
3. The approximate date of account creation;
4. The approximate date of progress loss;
5. Device(s) used to play War Robots;
6. Your hangar level and number of unlocked slots;
7. The approximate amount of your resources (Ag, Au, Keys, etc.) and your hangar setups (a few robots and their equipment, pilots, modules and their levels);
8. A few receipts from iTunes made on the lost profile if there were any.