Can't perform a purchase

If your issue concerns the use of MY.GAMES Launcher payment form or a certain payment method — use the hyperlink below to contact our specialists. If an error message pops-up in the game itself, contact us via Zendesk using "Submit a Request" button in the upper-right hand corner of the screen.

Describe the issue in detail in your request. If any error message appears when you try to make a purchase please take a screenshot of it and attach it to your request.

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