How to restore my lost game account?

If you have lost your game progress, please contact the customer support using the button below and provide the following information:

  • Specify the in-game nickname or the ID of the lost account.
  • List models of the devices, which your lost account was used on (for example, Samsung Galaxy S4, iPhone 4 etc., personal computer).
  • Specify whether you have access to the device, which your lost account was created on.
  • Submit the name of the clan, if you were in one.
  • State the approximate date of the last successful login with your old account.


Still have questions?