How can I transfer my game account from one mobile device to another?

To transfer your progress to a different device, you need to link it to a Game ID profile.

Take your initial device and do the following:
1. Launch the game with the account, which you want to transfer.
2. Open the Settings menu in the game.
3. Select Other tab.
4. Find the Game ID linking and press Enter.
5. Use the existing Game ID profile or create a new one.
6. Complete the authorization in the browser.

After that, take your new device and do the following:
1. Install the game.
2. Complete the tutorial to get access to the game settings.
3. Open the Settings menu in the game.
4. Select Other tab.
5. Find the Game ID linking and press Enter.
5. Enter the data of the same Game ID profile, which you linked your initial progress on the old device to.
6. Confirm that you want to load another game progress.

Important information:

  • If an account is created in the game from Samsung Galaxy Store, it can only be transferred to the game from Samsung Galaxy Store. You cannot upload such accounts in other versions of the game.
  • If an account is created in the game from Huawei AppGallery, it can only be transferred to the game from Huawei AppGallery. You cannot upload such accounts in other versions of the game.
  • If you lost access to your game account, create an inquiry through the "How to restore my lost game account?" section.

If you are having difficulties when transferring your account, contact us using the button below and describe your situation. Make sure to provide screenshots showing your problem.


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