If you’re experiencing any issues with the game, please contact us at support.dc@my.games — we’ll be happy to help.

If the issue persists after updating and/or restarting the game, your device, or your internet connection, please send us:

• your Game ID — you can copy it from the game settings;
• a video or screenshots of the issue, if possible;
• or a brief description of the error.

This information will help us investigate the issue more quickly.