If you have a problem launching the MGLauncher, report your issue to support and include the following in your message:

• a detailed description of what you are doing and what happens when you do it
• what version of Windows you are running
• what antivirus software and firewall(s) are installed/running on your computer.

Attach the following to your report:

• screenshots, illustrating the problem (or links to the screenshots if they are uploaded to a file sharing site).
• use the key combination Win+R (where Win is the key with the Windows logo), and then enter %localappdata%\MGLauncher into the search bar and press Enter. Find the MGLauncher.ini and main.log files in the folder that opens, and then send them with the error report.