I didn't receive my purchase
If you have made an in-game purchase and the items/currency haven't appeared on your account, there's no need to worry. While, in most cases, orders are delivered right away, occasional processing delays may occur. So, chances are high that your order will be delivered to you within 24 hours.
Nevertheless, if you haven't received your purchase made more than 24 hours ago, please submit a request to our support specialists.
Still have questions? Contact our experts