If you believe your account has been compromised, follow these steps to regain access and prevent future tampering to your account. 

1. Secure your computer to avoid being targeted again after access is regained.
2. Reset your account password.
3. Submit a ticket to our Customer Support team.

Please report the possible methods that you believe could have lead to the problem (such as sharing account credentials with another player, visiting Malicious websites, installing Malicious add-ons or software, Phishing scams, or communicating with Gold Sellers/Level services).