All market.my.games transactions are bound to the same account that initiated the purchase, and any items can only be delivered to the account and server that was selected at the time of purchase. If you have made a payment that is associated with the wrong account or server, please contact our Customer Support team for assistance.

If your market.my.games purchase was intended for the console version of our games (on PlayStation 4 or Xbox One), please contact our Customer Support team to request a refund.