If you paid for a purchase but haven’t received it, please contact us at support.dc@my.games. We’ll be happy to help!

To help us find your purchase faster, please include:

• your Player ID — you can copy it from the game settings;
• your purchase receipt from Play Store, which was sent to your email;
• a brief description of what the purchase included, such as the number of gems, boosters, etc., or a screenshot of the offer.

Once we have these details, we’ll be able to look into the issue and assist you.