If your War Robots account has been suspended or banned due to suspicious activity or a possible violation of the game rules, you can submit an appeal by creating a support request from this page.

Why was my account suspended?

Your account may be suspended after our anti-cheat system or specialists detect activity that may violate the rules of fair play and the End User Licence Agreement.

Depending on the severity of the violation, the suspension may be temporary, or permanent.

In most cases, the suspension is related to one or more of the following reasons:

• Use of third-party software, cheats, or unauthorized game modifications;
• Gaining an unfair advantage not intended for normal gameplay (for example, exploiting bugs, deliberately lowering your game rating, etc.);
• Buying, selling, sharing, or transferring game accounts;
• Fraudulent activity, including refund abuse, unauthorized purchases, or involvement in payment-related violations.

How can I appeal the suspension?

If you believe your account was suspended by mistake or you would like us to review the decision, please submit an appeal by creating a support ticket from this section.
Make sure to provide as many details as possible that could help us in our investigation.