It is important that your internet is stable. For a smooth experience, make sure you are connected to a reliable network and your device’s signal is strong.

Full Wi-Fi bars or mobile (cellular) data coverage alone is not always enough to guarantee a solid connection, as local networks can slow down and get overburdened at times. This is especially true if you play in a moving vehicle or on underground public transport. Also, your Wi-Fi network might be overloaded by other users watching videos or playing games on other devices. We recommend playing with a solid 3G/4G connection with a reliable carrier or over Wi-Fi with a dependable Internet service provider.

We recommend changing the type of internet connection (Wi-Fi – Mobile Data) whenever its quality is unsatisfactory.

it's also possible to check what servers you are connected to and switch them manually. To do so please proceed to Settings - Matchmaking Region and select another server with a good connection(highlighted in green)

If nothing above helps, please consider using VPN as it might provide you with more stable connection. It's also a good idea to contact your network provider and send a link to our game in order to clarify whether there're some blocks connected with our app or not.