Technical issues include freezes, crashes, errors and other problems of a similar nature. 

To help us analyse your inquiry in the most efficient way, we ask you to describe your situation as detailed as possible.

For example:
- Give a step-by-step description of what was happening on your screen.
- Specify whether you saw any error messages. If so, describe the contents of the message or attach a screenshot of the error to your reply.
- Did the game crash completely? Please clarify if the app closed, and you were returned to the home screen of your device.
- Mention the tour or the game mode you played and the type of bullets you used.

Thank you in advance for your cooperation and assistance!