Please tell us about the issue you've encountered and attach a screenshot or video to your message, showcasing the error or the situation itself.

If the issue occurs when paying with a credit/debit card, please specify its number in your message (only first 6 and last 4 digits).

Note: If you have encountered a problem with a payment that you've been trying or planning to make directly in the game in its mobile version, please contact our customer support through the game (Settings → Contact support).