Refund availability depends on the policies and technical limitations of the platform where the purchase was made, as well as on the type of content and the time passed since the purchase. Certain digital goods may not be eligible for a refund once they have been used or if they fall outside the platform's refund window.
For detailed information or to submit a refund request, please contact Nintendo eShop Customer Support: https://en-americas-support.nintendo.com/app/contact

We are unable to assist with refunds on other platforms. If your refund request is denied, we cannot influence or change that decision. All payment-related issues must be resolved directly with the relevant platform.

A few words from the support team following the shutdown of beloved Warface: Clutch:
We want to thank you for all the time you spent with us in Warface: Clutch. We hope it brought you fun, positive experiences, and many friendships with people who share your love of gaming, just as it did for us.
As a support team, we were always happy to help you resolve issues, receive your valuable feedback, and contribute to development and bug fixing. But you supported us just as much, as your dedication and passion for the game gave our work purpose.
We are truly grateful for the time we shared, and we wish you all the very best!