Friends,
The team has made the difficult decision to discontinue the Warface: Clutch project in the near future.

Starting on February 26th, all in-game purchases and payments will be disabled.

Players will still be able to access and enjoy the game using existing content and previously acquired items.

The servers will remain fully operational until May 27th, after which the game and its online services will be permanently retired.

The exact shutdown time will be announced closer to the date and communicated in UTC.

Customer support will remain available through the server shutdown period. All requests submitted before the closure will be reviewed and processed.

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FAQ

What does "project/server closure" mean?

The closure means that the game’s servers will be shut down on the announced date. After that, all online features, multiplayer functionality, and access to game content will no longer be available, and the game will no longer be playable.

Will the game still be available for download after the shutdown?

No. After the shutdown, Warface: Clutch will no longer be available for download on any platform.

Will the game still launch on my PC/Console after the servers are shut down?

No. Warface: Clutch requires a constant connection to its servers. Once the servers are shut down, the game will no longer function.

What will happen to my in-game currency and unused items?

All in-game currency, items, and content will remain available and usable until the servers are shut down. After the shutdown, access to all in-game content, including currency and items, will no longer be possible.

How can I request a refund?

All eligible funds can be refunded in accordance with the policies of the platform where the purchase was made. Refund requests should be submitted through the support service of the platform where the purchase was made.
•Steam support: https://help.steampowered.com
•EGS support: https://www.epicgames.com/help
•MY.GAMES support: https://support.my.games/wf_int

Will bug fixes continue until the shutdown date?

Critical issues may still be addressed, but ongoing bug fixing is not guaranteed.

Is there going to be an amnesty for banned players during the closure period?

No. The closure of the game is not considered a mitigating circumstance, and previously issued bans will remain in effect. We do not plan to introduce a general amnesty during the sunset period.

How long will my personal data be stored after the game is closed?

Personal data will be stored in accordance with applicable laws and the MY.GAMES Privacy Policy. Players retain the right to request access to or deletion of their personal data by contacting customer support.

How can I request deletion of my personal data?

You can request deletion of your personal data by contacting our customer support team: https://support.my.games/wf_int/policy/74

 

Thank you for being part of this journey and for all the memories we’ve created together

For more details, please visit the official website