Please contact Skyforge Customer Support and provide your Switch Username along with the email address for the following:

• Skyforge Game Account (Restoration, In-Game Suspension, In-Game Ban/Mute) 
• Skyforge Account (Password Recovery, Security Question, Avatar image)

All other issues associated with your Switch account must go through Nintendo Switch Customer Support who will assist with the following:

• Skyforge / Switch Account linking process 
• Nintendo Switch Account (Sign-up, Avatar Creation, Appeals, etc.) 
• Argent & Package Purchases