[Important] Project shut-down notification

Renegades!
MY.GAMES team has made the difficult decision to discontinue the HAWKED project in the near future.

Starting on March 11th, all in-game purchases and payments will be disabled.

Players will still be able to access and enjoy the game using existing content and previously acquired items.

The servers will remain fully operational until:

  • PC versions: June 9th
  • Console version: September 7th

after which the game and its online services will be permanently retired.

The exact shutdown time will be announced closer to the date and communicated in UTC.

Customer support will remain available through the server shutdown period. All requests submitted before the closure will be reviewed and processed.


FAQ

What does “project/server closure” mean?The closure means that the game’s servers will be shut down on the announced dates. After that, all online features, multiplayer functionality, and access to game content will no longer be available, and the game will no longer be playable.
Will the game still be available for download after the shutdown?No. After the shutdown, HAWKED will no longer be available for download on any platform.
Will the game still launch on my PC/Console after the servers are shut down?No. HAWKED requires a constant connection to its servers. Once the servers are shut down, the game will no longer function.
What will happen to my in-game currency and unused items?All in-game currency, items, and content will remain available and usable until the servers are shut down. After the shutdown, access to all in-game content, including currency and items, will no longer be possible.
How can I request a refund?Refund requests should be submitted through the support service of the platform where the purchase was made.
Steam support: https://help.steampowered.com
EGS support: https://www.epicgames.com/help
Xbox support: https://support.xbox.com/contact-us
Playstation support: https://www.playstation.com/support/
MY.GAMES support: https://support.my.games/hw
Will the game receive updates or patches before it closes?No new content updates are planned. Only critical technical fixes may be deployed if necessary.
Is there going to be an amnesty for banned players during the closure period?No. The closure of the game is not considered a mitigating circumstance, and previously issued bans will remain in effect. We do not plan to introduce a general amnesty during the sunset period.
How long will my personal data be stored after the game is closed?Personal data will be stored in accordance with applicable laws and the MY.GAMES Privacy Policy. Players retain the right to request access to or deletion of their personal data by contacting customer support.
How can I request deletion of my personal data?You can request deletion of your personal data by contacting our customer support team: https://support.my.games/hw/policy/4280

Thank you for being part of the hunt. We hope to see you again in other MY.GAMES adventures in the future.

For more details, please visit the official website