How do I reset my password?

  1. Click the “Forgot your password?” to reset the password for the account.
  2. Enter the appropriate Email address or Mobile phone number belonging to the account and click "Next".
  3. You will then receive an email or text message from MY.GAMES with a temporary password.
  4. Note: if you selected to have the notification sent to your Email address, please check both the Inbox and Spam folder.
  5. Enter your new password twice then click "Next".
  6. Done! You will get a final confirmation via Email or SMS.