Armored Warfare: Steam FAQ

How can I log into the Armored Warfare site via Steam?

  1. Select the 'Login' button in the top right of the website to open the login window.
  2. Click the Steam Icon in the lower right corner (this will open a Steam authorization page).
  3. Click the "Sign In" button within the Steam Authorization page to sign in with your Steam account.

Can I purchase Packages from the AW.My.games website?
Payments via Steam Wallet are available for users with Steam-Accounts. To use this payment method, please proceed to our website by opening the MY.GAMES Launcher (from your Steam Library) and log into your Steam account. When successfully signed in, the Armored Warfare packages will appear and allow you to purchase. 


Can I merge my existing My.games account to Steam?
Due to technical limitations with this feature, the option to migrate already existing My.games accounts will be not possible. All accounts are separated from Steam accounts and are treated as different entities.  


Can I link my already existing My.games account to my Steam account?
Unfortunately, no. Already existing Armored Warfare accounts cannot be connected to a Steam account. If you wish to play the game via Steam client, you will need to start the game with a brand-new account.


Can I play together with players that play the non-Steam version?
While My.games and Steam accounts are treated as separate entities, both account types (My.games or Steam) will share the same servers and allow players to play together regardless of the account type. 


Can I play with my existing (My.games) account through Steam?
All Steam accounts require the creation of a brand-new account. However, if you already have an existing account on MY.GAMES Launcher, we invite you to log into your My.games account by using the MY.GAMES Launcher application.


How can I play Armored Warfare via Steam?
The Armored Warfare Steam client requires the creation of a brand-new account. To play Armored Warfare on the Steam client, please visit the Armored Warfare Page within the Steam Store and click "Play Game" to start downloading/installing Steam. 


How can I reset my Armored Warfare Steam Password?
The Login to Steam Armored Warfare accounts is handled exclusively via Steam. If you cannot log in, make sure to close Armored Warfare, and the MY.GAMES Launcher (please verify this doesn't show in the hidden icons area in the task-bar). Then click "Play" in your Steam client and you will be logged into the game via Steam automatically.


What if I have a My.games Account with the same e-mail address as my Steam Account?
Already existing My.games accounts are separate and unrelated to Steam accounts. Even if you already have an account with the same email address, playing Armored Warfare through Steam will always create a new account using the Steam credentials. Additionally, the login procedure is handled exclusively via Steam. Any other ways of logging into the game or through the MY.GAMES Launcher are reserved for non-Steam accounts only.


Can I log into the MY.GAMES Launcher with my Steam Account?
The Login to Steam Armored Warfare accounts is handled exclusively via Steam. If you cannot log in, please close the Armored Warfare client, then the MY.GAMES Launcher (please verify this doesn't show in the hidden icons area in the taskbar). When the client is completely closed, click "Play" in your Steam client to be logged into the game automatically via Steam.


How can I purchase packages from the AW.My.games website?
Open the Armored Warfare application from your Steam library and click on the respective banner/article within the launcher. This will redirect you to the AW.My.games website while using your Steam account to purchase any of our offers with your Steam Wallet. 

If you’re experiencing any problems while attempting to make a purchase from your Steam library, please contact Steam Support for assistance. 


Why is MY.GAMES Launcher is logged in with a wrong account?
If you have logged into a different account in the MY.GAMES Launcher and would like to connect with your Steam account, make sure to close the Armored Warfare client and log out of the MY.GAMES Launcher. Then, start Armored Warfare again using Steam, and you will be logged in with your Steam account.

 

If you require assistance or have any questions with signing into your account, please contact us.